Privacy Policy

“DisappearMe.ai,” “we,” “us,” and “our” refer to the operator of the DisappearMe.ai website and related services. This policy applies to our website, contact and referral forms, consultations, and privacy-protection services. It does not govern third-party websites or services that we do not control; those providers have their own privacy terms.

Depending on how you interact with us, we may collect:

• Contact and inquiry details, such as your name, email address, phone number, and the information you include in a message or consultation request.
• Service information you choose to provide so we can assess exposure or perform requested work. This may include names or aliases, addresses, phone numbers, email addresses, profile links, and URLs or screenshots showing exposed information.
• Account, service, and transaction details, such as the plan you select, service communications, appointment details, invoices, and payment status. Payments are handled by the payment provider; we do not intentionally collect or store full payment-card numbers.
• Referral information, such as the referral source and the contact details you submit through a referral form.
• Basic device and website-use information, including IP address, browser and device type, pages visited, referring page, and timestamps. This may be collected through server logs, cookies, or analytics technologies.

Please provide only information you are authorized to share. If you submit information about another person, you are responsible for having an appropriate basis to provide it and ask us to act on it.

• Respond to inquiries, assess a requested privacy audit, communicate with you, and provide support.
• Identify exposed listings and, when you engage us to do so, submit or coordinate deletion or opt-out requests with data brokers, people-search services, search engines, and other relevant third parties.
• Maintain service records, verify work performed, monitor for reappearance where included in your service, and communicate follow-up steps.
• Schedule consultations, process subscriptions and payments, and send service-related confirmations or notices.
• Operate, protect, troubleshoot, and improve our website and services, including understanding aggregate website usage.
• Detect abuse, protect our rights and the safety of users, comply with legal obligations, and resolve disputes.

A core part of a requested privacy service may involve sending necessary identifying details to a data broker, people-search site, search engine, or other organization that holds or displays a listing. We use information for this purpose only as needed to carry out the work you request. Those organizations may process the information under their own policies and may require identity verification or additional steps. We cannot control their systems or their retention and publication practices.

We may disclose information to:

• Service providers that support website hosting and security, email delivery, analytics, appointment scheduling, and payment processing. These may include Cloudflare, Google Analytics, Resend, Cal.com, and Helcim, depending on the feature you use.
• Data brokers, people-search services, search engines, and other relevant sites when necessary to perform a deletion, opt-out, or monitoring service you requested.
• Professional advisers, authorities, or other parties when reasonably necessary to comply with law, respond to lawful requests, protect rights or safety, or address fraud or security issues.
• Other recipients when you direct us to share information or otherwise consent.

We do not sell personal information for money. We do not use personal information for cross-context behavioral advertising. If our practices change, we will update this policy and provide any notices or choices required by law. We may use or disclose information in aggregate or de-identified form where it cannot reasonably identify you.

We use Google Analytics to understand how visitors use our site. Google may collect or receive information about your use of this site as described in Google’s own privacy materials. You can limit cookies through your browser settings and review Google’s Analytics opt-out browser add-on. If you choose to play an embedded YouTube video, your browser will connect to YouTube and YouTube may receive device and usage information under its own policies. Disabling cookies may affect some site functionality.

We retain information for as long as reasonably needed to respond to you, provide and document services, maintain business and financial records, resolve disputes, and meet legal obligations. Retention depends on the type of information and the service involved. You may ask us to delete information we hold, subject to records we need to retain by law or for legitimate business purposes. Information already submitted to independent third parties is governed by their practices and cannot necessarily be deleted by us.

We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. We are based in the United States; our service providers may process information in the United States or other locations where they operate, subject to applicable law and contractual safeguards.

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of personal information, or to object to or restrict certain processing. You may also have rights to data portability, to withdraw consent, or to opt out of certain disclosures. We do not sell personal information for money or use it for cross-context behavioral advertising.

California residents may have rights under the CCPA, as amended, including rights to know, delete, and correct personal information, and the right not to be discriminated against for exercising applicable privacy rights. These rights are subject to exceptions under law. To make a request, email [email protected] or use our contact form. Please state your request and the email address associated with your interaction with us. We may need to verify your identity and authority before acting. An authorized agent may submit a request where permitted by law.

You may also have the right to lodge a complaint with your local data-protection authority. This policy does not limit rights that cannot be waived under applicable law.

Our website and services are intended for adults and are not directed to children under 18. We do not knowingly collect personal information directly from children under 18. If you believe a child has provided us information, contact us so we can review and take appropriate steps.

Links, scheduling tools, payment pages, analytics, and embedded media may be provided by third parties. Their collection and use of information are governed by their own terms and privacy policies. We encourage you to review those policies before using their services.

We may update this policy as our practices or legal requirements change. We will post the revised policy here and update its effective date. Where required, we will provide additional notice.

For questions or privacy requests, contact DisappearMe.ai at [email protected] or visit our contact page.